Supporting couriers and the crucial role they play in the organ transplant supply chain

As part of the organ transplant supply chain, couriers are tasked with transporting an incredible number of resources. Organ procurement organizations and hospitals depend on couriers to get lifesaving personnel and assets from point A to point B. For instance, couriers may deliver:

  • Blood samples to/from laboratories
  • Specialized equipment for brain death testing, donor care and/or organ recovery
  • OPO personnel to/from hospitals during organ donor cases
  • Organ recovery teams to the donor hospital for organ recovery surgery
  • Recovered organs and/or teams to the airport or transplant center

Couriers have always been a vital link in the transplant system. Historically, some organs were transported by a county sheriff or state trooper handing off a cooler to the next officer at the county line.

Thanks to medical and technological advancements, organs now travel further and faster than ever before. But the process still relies on different types of courier services, including:

  • Ambulances
  • Police
  • Commercial airlines
  • Private charter jets
  • Courier companies
  • Ground transportation providers such as UPS and FedEx (although not for lifesaving organs)
  • OPO personnel
  • Partnerships with funeral homes

The team at MediGO understands all facets of the organ transplant supply chain – including all types of transportation that can be involved in the organ donation and transplantation process. MediGO combined this knowledge with technological know-how to develop a platform that is digitally transforming the transplant industry.

Our technology unites all subscribed stakeholders, including couriers, on a centralized communication channel. The MediGO app provides a way for OPOs to maintain visibility with their personnel and all other couriers at every step of the process.

No matter the type of courier used, with MediGO, all parties involved in the organ transplant supply chain are provided with precise, up-to-the-minute information about weather, suggested routes to avoid traffic, flight delays or cancellations, transfers and hand-offs, and any other data gathered along this time-sensitive journey.

Each time communication with couriers is improved, the transplant supply chain is made stronger. OPOs and transplant centers forge more confident partnerships with their ground and air logistics partners and ultimately, help save more lives.

To learn more about MediGO and its suite of products uniting all stakeholders in the organ transplant process, visit